1. Privacy Overview
XAMAA respects individual privacy and aims to process personal information fairly and for legitimate business purposes. This policy explains what information may be collected through the website and services, how it is used, when it may be disclosed and the choices available to customers.
This policy applies to the current XAMAA website at xamaa.lk and to legitimate historical customer and service records created through xamaa.com. Both domains are owned and operated by the same owner, and the change of public website domain does not cancel or invalidate existing customer relationships, orders or support records.
2. Information We Collect
Information can include your name, email address, telephone number, postal address, company information, account credentials, payment and invoice information, support communications, service configuration and technical information relating to hosted domains or servers.
When you visit the website, standard technical information may be collected, including IP address, browser type, device information, pages visited, referral source and cookie identifiers.
3. How Information Is Used
- To create and administer customer accounts.
- To provide hosting, domains, email, servers and related services.
- To process orders, payments, renewals and invoices.
- To communicate important service, security and account notices.
- To answer sales and support enquiries.
- To improve website performance, reliability and customer experience.
- To prevent fraud, abuse and unauthorized access.
- To comply with legal and registry obligations.
4. Cookies and Analytics
The website may use necessary cookies for account, security and preference functions. Analytics tools may be used to understand traffic and how visitors use the website. Live-chat services may use cookies or similar technology to provide support.
You can control many cookies through browser settings. Blocking necessary cookies may prevent some website or client-dashboard functions from working correctly.
5. When Information May Be Shared
Information may be shared with trusted service providers that support payment processing, domain registration, hosting infrastructure, email delivery, analytics, live chat, security and customer support. Providers are expected to process information only for the relevant service and under appropriate confidentiality obligations.
Information may also be disclosed when required by law, court order, regulatory request, registry policy or to investigate fraud, abuse or threats to service security.
6. Domain Registration Information
Domain registration and transfer require information to be submitted to registrars, registries and, where applicable, ICANN-related systems. Depending on the extension and privacy service available, certain registrant or technical information may be processed or disclosed according to registry rules.
Domain names and associated technical records must be shared with relevant registry systems so that domains can function on the internet.
7. Security and Employee Access
XAMAA uses reasonable administrative and technical measures to protect information against loss, misuse, unauthorized access, alteration or disclosure. Access should be limited to personnel and service providers with a legitimate business need.
No online service can promise absolute security. Customers should use strong passwords, enable available account protections and avoid sharing credentials through insecure channels.
8. Data Retention
Personal information is retained for as long as required to provide services, maintain financial and support records, resolve disputes, enforce agreements and comply with legal or registry obligations. Information that is no longer required should be deleted or anonymized where practical.
9. Your Choices and Rights
You may contact XAMAA to request access to, correction of or deletion of personal information, subject to identity verification and legal, billing, fraud-prevention and registry retention requirements. Marketing communications can be unsubscribed from using the instructions included in those messages.
10. Contact About Privacy
Privacy questions can be sent to admin@xamaa.lk.
Regional Office: One Gateway Center, 11-43, Suite 1420, Newark, New Jersey 07102, United States
Field Office: 21, Pallidora Road, Dehiwala 10350, Sri Lanka
Effective and last reviewed: August 3, 2026.