Answers Before You Even Need to Ask
Find clear answers about hosting, domains, website migration, cPanel, WordPress and account management.
Hosting and website management.
How does shared hosting work?
Shared hosting uses managed server infrastructure to host multiple customer websites. It is an affordable option for personal websites, company sites, blogs and smaller online stores.
How do I manage my hosting?
Use the XAMAA client dashboard for services, billing and tickets, and use cPanel for files, email, databases, domains, SSL and applications.
What is included with XAMAA web hosting?
Plans can include SSD or NVMe storage, cPanel, free SSL, backups, malware scanning, DDoS protection, Cloudflare support, email accounts and live support. Exact limits depend on the selected plan.
Can I upgrade my plan?
Yes. Contact sales or support to review the resource requirements and available upgrade path.
How many visitors can shared hosting handle?
The answer depends on website efficiency, caching, database usage, plugins and how much server work each visit creates. Higher-demand projects may need a VPS.
Can XAMAA migrate my website?
Migration assistance is available. Provide information about the current hosting platform, site size, email and any special configuration so the move can be planned.
WordPress, SSL, backups and protection.
Can I install WordPress?
Yes. WordPress can be installed through the hosting control panel.
Does free SSL come with hosting?
Free SSL is listed with the shared, developer and reseller plans. Certificate availability and automated installation depend on the domain and hosting configuration.
Are backups included?
Backup tools are listed with web hosting plans. You should also keep an independent copy of important website and database data.
How can I secure my website?
Use strong passwords, keep applications and plugins updated, remove unused software, use SSL, scan for malware, maintain backups and enable Cloudflare protection where suitable.
Does Cloudflare make a website faster?
Cloudflare can cache and deliver static assets through its network, reduce some origin requests and add security controls. Results depend on the website and configuration.
Registration, transfer and client-area questions.
How do I register a domain?
Use the domain-registration page to search availability and continue to the WHMCS client dashboard for checkout.
Can I transfer a domain?
Eligible domains can be transferred using the domain-transfer page and the EPP or authorization code. Registry restrictions can apply.
Are registration and renewal prices identical?
Not necessarily. Introductory, transfer and renewal pricing can differ by extension. Always review the final invoice.
Where do I log in?
Use the Client Login link in the website header or go to dashboard.xamaa.com/login.php.
How do I reset my password?
Use the Lost Password link in the footer or client login page and follow the email verification steps.
Developer, reseller and VPS questions.
What is Developer Hosting?
Developer Hosting provides WHM and multiple separate cPanel accounts for client websites, staging projects or agency-managed websites.
What is Reseller Hosting?
Reseller Hosting allows you to create and sell hosting accounts under your own brand using WHM and cPanel.
What is a VPS?
A virtual private server provides defined CPU, memory and storage resources with more administrative control than shared hosting.
Is VPS management included?
Management levels vary. Confirm whether the chosen VPS is managed or unmanaged before ordering.
Can I install cPanel on a VPS?
A compatible license and adequate server resources are required. Confirm cPanel licensing, installation and support charges with sales.